Nathalie Deen
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Articles
Recent activity by Nathalie Deen-
Can't play videos
There are certain Internet providers in certain countries which at various times have blocked the "wistia" video player which is used on https://learn.cantrill.io The easiest way to fix this proble...
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Business Bundles
Business bundles are available for those organisations who wish to purchase courses for their teams in one go. The following bundles are available: Course Bundle No. of accounts Full Price...
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Unable to play video's
Occasionally we see reports that students suddenly can't play a video. Most of the time this seems to be a local issue. Try the following to resolve this: Restart machine Try another browser and...
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How to report a bug
If you are doing a demo and you find a bug, we'd like to know about it! Do follow the guide below as how to report it, to make sure we can fix it as quickly as possible. As the request form doesn'...
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Before you report issues with a Demo...
Before you report issues with a demo, please check the following: Did you actually follow all the instructions to the letter? Some lessons have additional instructions below the video or at the bo...
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What do I get when I buy a course?
My courses are designed not only to provide you the teaching to pass an exam, but to arm you with sufficient knowledge and skills to be able to put this immediately into practice. It will make yo...
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How to report typo's and grammar problems
If you find any typo's or have feedback on the wording of a question or in lessons, we'd love to hear it. For both you can use the submit request button (top right) to provide your feedback. Make s...
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Upgrades, discounts, coupon &, sales
Upgrades If you have already purchased a course and you wish to upgrade to an existing bundle without having to pay more then once for a course - raise a request (button top right) with the email...
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Teachable mobile app
Teachable (the platform that hosts the courses) has a mobile app available for iOS only. You can find the link and their help article for the app here. Unfortunately there's no Android app availa...
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Bounties for reporting issues
When you have raised a request as per the guidelines (here for bugs, here for text issues) - you may be eligible for a bounty! Eligibility: You need to be the first to have reported it. Issues t...